At Sahanasri Creations, we aim to deliver your handcrafted products safely and on time. Please read our shipping and delivery guidelines carefully.
📍 Shipping Availability
- Currently, we ship only within India.
- For international shipping, please contact us directly on whatsapp (+91 8637464209) before placing an order.
📞 Phone: +91 8637464209
✉️ Email: support@sahanasri-creations.com
📦 Order Processing Time
- All our products are handcrafted, so processing time may vary depending on the design.
- Standard processing time: 3–7 business days
- During festivals or high-order periods, processing may take slightly longer.
- Delivery timelines are estimates and may change due to courier delays, weather, or unforeseen issues.
💰 Shipping Charges (Within India)
- Tamil Nadu: ₹100 per kg
- Outside Tamil Nadu: ₹200 per kg
Shipping charges will be calculated and displayed at checkout before payment.
📍 Order Tracking
Once your order is shipped, you will receive a tracking ID via email, which you can use to track your package.
⚠️ Delivery Issues
We are not responsible for delays caused by:
- Courier company delays
- Incorrect address provided by the customer
- Customer not available at the time of delivery
For re-delivery attempts or address changes, additional courier charges may apply as per the courier partner’s policy.
🛑 Wrong / Damaged Product
If you receive a damaged or incorrect product, We will assist you with such concerns, so please contact us immediately. please notify us within 24 hours of delivery with:
- Your order number
- A mandatory unboxing video
- Clear photos of the issue
📞 Contact Us
For shipping or delivery inquiries:
📞 Phone: 8637464209
✉️ Email: support@sahanasri-creations.com