Shipping & Delivery

At Sahanasri Creations, we aim to deliver your handcrafted products safely and on time. Please read our shipping and delivery guidelines carefully.

📍 Shipping Availability

• Currently, we ship only within India.
• For international shipping, please contact us directly on whatsapp (+91 8637464209) before placing an order.

📞 Phone: +91 8637464209
✉️ Email: support@sahanasri-creations.com

📦 Order Processing Time

• All our products are handcrafted, so processing time may vary depending on the design.
• Standard processing time: 3–7 business days
• During festivals or high-order periods, processing may take slightly longer.
• Delivery timelines are estimates and may change due to courier delays, weather, or unforeseen issues.

💰 Shipping Charges (Within India)

• Tamil Nadu: ₹100 per kg
• Outside Tamil Nadu: ₹200 per kg

Shipping charges will be calculated and displayed at checkout before payment.

📍 Order Tracking

Once your order is shipped, you will receive a tracking ID via email, which you can use to track your package.

⚠️ Delivery Issues

We are not responsible for delays caused by:

• Courier company delays
• Incorrect address provided by the customer
• Customer not available at the time of delivery

For re-delivery attempts or address changes, additional courier charges may apply as per the courier partner’s policy.

🛑 Wrong / Damaged Product

If you receive a damaged or incorrect product, We will assist you with such concerns, so please contact us immediately. please notify us within 24 hours of delivery with:

• Your order number
• A mandatory unboxing video
• Clear photos of the issue

📞 Contact Us

For shipping or delivery inquiries:
📞 Phone: 8637464209
✉️ Email: support@sahanasri-creations.com